Peer Support Line

Peer Support Line


Feeling lonely, sad or in distress?


Are you looking for resource information? 


Just want to talk or be heard?



Have you ever tried calling a peer support line? 


Introducing the Western Mass Peer Support Line:


Mondays through Thursdays, 7pm to 9pm

& Fridays through Sundays, 7pm to 10pm



Toll Free: 888.407.4515


What is a a peer support line?

A peer support line (sometimes referred to as a ‘warmline’) is a phone line that you can call during a designated set of days and hours to:


As opposed to a crisis line that is answered by a clinician and focuses on whether or not you may qualify for hospitalization or respite, a peer support line is answered by a trained peer worker who has their own lived experience (with a psychiatric diagnosis, trauma, extreme or altered states, etc.) and who is there to talk and offer support.


Frequently asked questions about the Western Mass Peer Support Line