Peer Support Line

Peer Support Line

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Feeling lonely, sad or in distress?

 

Are you looking for resource information? 

 

Just want to talk or be heard?

 

Have you ever tried calling a peer support line? 

 

Introducing the Western Mass Peer Support Line:

 

Mondays through Thursdays, 7pm to 9pm

& Fridays through Sundays, 7pm to 10pm

 

 

Toll Free: 888.407.4515

 

What is a a peer support line?

A peer support line (sometimes referred to as a ‘warmline’) is a phone line that you can call during a designated set of days and hours to:

• Get support
• Ask about resources
• Connect with another person who can relate or has ‘been there’
• Just talk

 

As opposed to a crisis line that is answered by a clinician and focuses on whether or not you may qualify for hospitalization or respite, a peer support line is answered by a trained peer worker who has their own lived experience (with a psychiatric diagnosis, trauma, extreme or altered states, etc.) and who is there to talk and offer support.

 

Frequently asked questions about the Western Mass Peer Support Line