Friday, 03 April 2020

Peer Support Line

Peer Support Line


Feeling lonely, sad or in distress?


Are you looking for resource information? 


Just want to talk or be heard?



Have you ever tried calling a peer support line? 


Introducing the Western Mass Peer Support Line:


Mondays through Thursdays, 7pm to 9pm

& Fridays through Sundays, 7pm to 10pm



Toll Free: 888.407.4515


What is a a peer support line?

A peer support line (sometimes referred to as a ‘warmline’) is a phone line that you can call during a designated set of days and hours to:

  • Get support
  • Ask about resources
  • Connect with another person who can relate or has ‘been there’
  • Just talk


As opposed to a crisis line that is answered by a clinician and focuses on whether or not you may qualify for hospitalization or respite, a peer support line is answered by a trained peer worker who has their own lived experience (with a psychiatric diagnosis, trauma, extreme or altered states, etc.) and who is there to talk and offer support.


Frequently asked questions about the Western Mass Peer Support Line






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