Peer Support Line
Feeling lonely, sad or in distress?
Are you looking for resource information?
Just want to talk or be heard?
Have you ever tried calling a peer support line?
Introducing the Western Mass Peer Support Line:
Open Friday through Monday, 8pm to midnight
Toll Free: 888.407.4515
What is a a peer support line?
A peer support line (sometimes referred to as a ‘warmline’) is a phone line that you can call during a designated set of days and hours to:
- Get support
- Ask about resources
- Connect with another person who can relate or has ‘been there’
- Just talk
As opposed to a crisis line that is answered by a clinician and focuses on whether or not you may qualify for hospitalization or respite, a peer support line is answered by a trained peer worker who has their own lived experience (with a psychiatric diagnosis, trauma, extreme or altered states, etc.) and who is there to talk and offer support.